Private Policy

Welcome to Prosperitas Health Virtual Longevity Clinic

Prosperitas Health is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide to us when you access our virtual longevity clinic via our website or related digital services.

1. Information We Collect

a. Personal Information

When you use our services, we may collect personal information, including but not limited to:

Full name
Date of birth
Email address
Phone number
Billing information
Location and IP address

b. Health Information

As a virtual longevity clinic, we may collect sensitive health-related information, including:

Medical history
Lab results
Medications
Vital signs
Lifestyle and wellness data
This information is protected and treated with the highest level of confidentiality and in accordance with healthcare privacy regulations (e.g., HIPAA).

c. Technical Information

We automatically collect certain technical data through cookies and similar technologies, including:

Browser type
Device information
Usage data
Page visits and session durations

2. How We Use Your Information

We may use your information for the following purposes:

To provide virtual medical consultations and personalised health plans
To manage your account and communicate with you
To send appointment reminders and follow-ups
To process payments and insurance claims (if applicable)
To comply with legal, regulatory, or contractual obligations
To improve our services and user experience

3. Sharing of Information

We do not sell your personal or health information. We may share your information in the following limited circumstances:

With Healthcare Providers: As needed to provide treatment and continuity of care.
With Service Providers: Third parties who support our operations (e.g., hosting, billing, secure communications), under strict confidentiality agreements.
For Legal Compliance: When required by law, regulation, or legal process.
With Your Consent: For other purposes, only when you have given explicit permission.

4. Data Security

We use industry-standard safeguards including encryption, firewalls, and secure access protocols to protect your data from unauthorised access, disclosure, or misuse.

5. Your Rights & Choices

Depending on your location, you may have the right to:

Access, update, or delete your personal information
Request a copy of your health records
Withdraw consent for certain uses
File a complaint with a data protection authority

To exercise these rights, contact us at: info@prosperitashealth.co.uk

6. Children’s Privacy

Our services are not intended for children under 18 without parental or guardian consent. We do not knowingly collect information from minors.

7. Changes to This Policy

We may update this Privacy Policy periodically. If we make material changes, we will notify you by updating the effective date and posting a notice on our website.